[apnic-announce] New Member Services Helpdesk now available
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New Member Services Helpdesk now available
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Dear members and friends,
I am very pleased to announce the commencement of APNIC’s new Member
Services Helpdesk on 2 April 2002.
Staffed by APNIC's Internet Resource Analysts (Hostmasters), the Helpdesk
provides one point of contact for all member enquiries. Members can now
contact the Helpdesk using a new telephone number - + 61 7 3858 3188.
The Helpdesk has extended operating hours, from 9:00 am to 7:00 pm
(Australian Eastern Standard Time, UTC + 10 hours) providing more convenient
access times to members in the region. Members will also be able to talk
directly to APNIC Hostmasters in a range of languages, to resolve their
queries.
It is our hope that the new Helpdesk will provide a more convenient service
with a very high standard of customer service to members.
Contacting the Member Services Helpdesk
Phone: + 61 7 3858 3188
Fax: + 61 7 3858 3199
Email: helpdesk at apnic dot net
Hours of operation
9:00 am to 7:00 pm
(Australian Eastern Standard time, UTC + 10 hours)
Monday - Friday
Full details of the Member Services Helpdesk are provided at:
http://www.apnic.net/helpdesk
If you have any comments about the new service please email them to me at
<dg at apnic dot net>.
Best regards
Paul Wilson
Director General
______________________________________________________________________
Paul Wilson, Director-General, APNIC <pwilson at apnic dot net>
http://www.apnic.net ph/fx +61 7 3367 0490/82
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