Funded Cases of Learning from eGov Failure

["Dr Richard Heeks" <Mzdid10@fs1.ec.man.ac.uk>]

Dear colleague

I would like to commission a write-up of one or two examples of good
practice in learning from e-government failure; paying £300 for each
write-up.

>From earlier discussions on egov4dev, it emerged that e-gov failure
can have benefits: but only if those around the project can learn
from that failure.

I would like to circulate some examples of e-gov failure good
practice: projects in which those involved did learn from the
failure.  Learning could be about the specific e-gov application
and/or about e-government in general and/or about the organisation
and context.

But the focus of interest in these written-up case examples will be
not so much on what was learned, but on how learning took place, and
on transferable ideas about how best to learn from e- gov failure.

So, do you know of an e-gov project failure in which project members
adopted good practices in order to learn from that failure?

If you do, and you would like to be considered as a case writer, can
you please email me direct – richard.heeks@man.ac.uk - with the
following details by October 31:

1. You and the case: who you are, your contact details, and your
source of evidence for the case.

2. The e-gov project failure: a brief overview of the project (the
public sector organisation involved, the country, the type of e- gov
application, how it failed)

3. Learning good practice: a brief statement of the mechanisms used
by project stakeholders to learn from the failure.

4. Learning: a brief statement of what was learned. The overall
statement of all four parts need be no more than 300 words.

Note that both your identity and the identity of organisation
involved can be made anonymous in any published case if you wish.

You can view a suggested framework (subject to discussion with the
selected case authors) for the final cases at:
http://www.egov4dev.org/learnfailstruc.htm

The case examples would need to be completed by November 30.

You can view some ideas about the possible benefits of e-gov failure,
and a possible approach to learning from e-gov failure at:
http://www.egov4dev.org/impactfailure.htm

If you have any questions about the commissioning of these "learning
from e-gov failure" case examples, do please contact me.

Regards
Richard Heeks (richard.heeks@man.ac.uk)
Moderator, egov4dev

The "eGovernment for Development Information Exchange"
project is coordinated by the University of Manchester's
Institute for Development Policy and Management.  The
project is funded and managed by the Commonwealth
Telecommunications Organisation as part of the UK
Department for International Development's "Building Digital
Opportunities" programme.