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Overestimating the Digital Divide



OVERESTIMATING THE GLOBAL DIGITAL DIVIDE

The global digital divide between North and South - the 
industrialised and the developing nations - is undoubtedly great.  
But it is also overestimated.

Why?  Because we tend to use invalid models of connectivity in 
the South: models that rely on Northern notions of one email 
account serving one individual; and pre-global notions of 
Internet hosts and accounts merely serving their host country.

In practice, many individuals in developing countries are using 
hosts and - especially -  accounts based in the North.  They are 
also sharing access, with one account serving many people.  
Hidden from the view of formal statistics, individuals are
connected - via their organisations, via family members, or via 
friends, acquaintances and neighbours.

Recent research from Trinidad & Tobago puts some figures on 
this (i).  Formal statistics showed only one in twenty households 
to be connected to the net.  On-the-ground surveys, however, 
showed one in three households had access to an email account.

The global digital divide is very much a reality, and very much 
an issue to be addressed.  However, these figures suggest the 
divide may be misunderstood and up to seven times 
overestimated.

Richard Heeks

(i) Miller, D. & Slater, D. (2000) The Internet: An 
Ethnographic Account, Berg, Oxford, UK.

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Dr Richard Heeks
Senior Lecturer, Information Systems & Development
Institute for Development Policy & Management
University of Manchester
Precinct Centre
Manchester  M13 9GH  U.K.
Phone: +44-161-275-2870  Fax: +44-161-273-8829
Email: richard.heeks@man.ac.uk
IDPM Web: http://www.man.ac.uk/idpm
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