[pacnog] How to get help when you have a problem with your registrar

[Save Vocea <save.vocea@icann.org>]

Colleagues,

If you've registered a domain name or become a registrant then you  
may find this latest ICANN announcement useful.

How to Get Help When You Have a Problem with Your Registrar
6 March 2007

ICANN successfully introduced competition in the registrar  
marketplace which has resulted in over 860 ICANN accredited  
registrars now offering a range of registration services. Go to  
http://www.icann.org/registrars/accredited-list.html for a complete  
list of ICANN accredited registrars. Registrants have the option of  
simply purchasing a domain name, or purchasing a domain name that  
includes a package of services such as web hosting services, domain  
name proxy services and other related services. With this range of  
registrar services available to the public, comes a range of customer  
service offerings. Registrants have found that some registrars offer  
24 hour live customer service assistance, while others only offer  
customer service via e-mail. Accordingly, registrants are encouraged  
to carefully research a potential registrar before entering into a  
contract for registration services to determine if the potential  
registrar meets the needs of the registrant.

For full announcement go to: http://www.icann.org/announcements/ 
announcement-06mar07.htm

Regards,
--
Save Vocea
Liaison - Australasia/Pacific
Global and Strategic Partnerships
ICANN